Mobile Messaging
Your trusted partner for SMS and MMS mobile messaging
The complete solution for all your messaging requirements.
Fujifilm provide a full suite of capabilities to unlock the value of SMS and MMS messaging for your business.
Let's talkBuilt for regulated industries
Our solutions are designed for organisations that prioritise robust capability, compliance, and information security; including large enterprise and government.
Self-service SMS and MMS messaging
An easy to use web application allowing you to setup and execute campaigns, report on performance, and configure the environment via full role based access.
Integrate and send messages
Trigger messages via the self-service app, integrate your applications via our feature rich business API, trigger SMS via the sending of an email, or use secure file based integration to add messaging to your legacy systems.
Okta telephony inline hook API integration
If you currently use SMS to deliver a one-time passcode for your Okta MFA authentication you now need to bring-your-own Telephony Provider that you can integrate via the Okta Telephony Inline Hook service.
Our Okta API integration allows simple and secure access to our cloud-based SMS services and provides reporting on SMS volume via the Fujifilm SMS Message Centre.
Okta administrators can quickly and easily transition to the Fujifilm SMS service by making simple configuration changes within the Okta administration console.
Built for regulated industries
Our clients entrust us to send millions of communications every day. Our solutions are designed for organisations that prioritise robust capability, compliance, and information security.
Strong information security framework
Our messaging services and other multi-channel capabilities have strong cybersecurity risk controls and are independently certified to the ISO 27001:2022 standard.
A trusted partner
Our clients are major Australian enterprises and government optimised for regulated sectors - including banking, insurance & utilities - and extending to local, state & federal government.
Australian data sovereignty
Our solution meets Australian data sovereignty requirements and is managed and hosted in Australia, with direct connections to Australian carriers.
Compliance assistance
Our applications provide you with the tools to help you manage your regulatory compliance, including multi-factor authentication, opt-out management and user reminders.
Trigger messages the way that works for you
We understand that IT integrations can vary in complexity, so we offer a range of solutions from simple email triggers to robust API access.
Business messaging API. A fully featured messaging API that includes the ability to submit batches from 1 to 5000 records, message scheduling, job cancellation, opt-out management and suppression, and full reporting via API or accessed through the Message Centre App.
Messaging via secure file transfer. Enable message sending and receiving from your legacy business and other internal business applications through securely exchanging batch files in any format via sFTP. Ideal for clients with systems unable to integrate to external APIs, our solutions facilitate file exchange, intricate data processing, tailored rule application, and detailed reporting.
Triggering SMS via email. SMS messages can be triggered by emailing a nominated address, a handy option when API or file integration is not easy to achieve, offering a swift integration option. Fujifilm ensures this method's security with a range of protective measures.
One Time Password (OTP) Service. Our services can be used to transmit a token value that will be used for an OTP token. Alternatively. a standalone OTP service is also available that can generate OTP tokens, distribute to the user, and validate the token. This service can be directly consumed by your applications if required.
Self-service with Message Centre. An easy to use web application allowing you to setup and execute campaigns, report on performance, and configure the environment via full role based access.
Features to make you stand out
Take control of your mobile communications. Fujifilm’s Message Centre lets you setup, schedule, and trigger SMS and MMS messages, view dashboards, chat with your customers, access reporting, administer your Sender-ID, and many other features, all from a user friendly browser application.
Easy message sending
Quick and easy setup of campaigns by loading a CSV file, entering a list mobile numbers, or selecting a contact list. Variable data can be included within the message to add personalisation, and a preview is provided for message appearance.
SMS and MMS Messaging
Configure and send SMS and MMS messages from the same user interface, providing you with opportunities to increase engagement and the information you deliver to recipients.
Compliance focussed features
Manage your Sender-ID’s and leverage tools to assist your compliance with the SPAM Act, including enforcing opt-out rules for commercial messages, suppressing message sends to recipients who have opted out, and reminders on compliance obligations for consent.
Message scheduling features
Message sending can be scheduled to a date and time, delivery windows established to ensure message delivery at the most appropriate time, and message throttling rates set to reduce speed of message sending.
Automate responses
Establish automations allowing trigger-based responses to messages that are received to nominated virtual numbers, allowing customised responses to survey questions or other business requirements.
Comprehensive reporting
Self-service reporting data directly to assess your message sending results, responses received from your customers, and do so whether the messages were triggered from the App, the API, or through Fujifilm Email to SMS capability.
Contact management
Load contact information and create contact lists that you can use to trigger messages quickly and easily to recipients. Ideal for your internal operational requirements such as outage notifications and for customer messaging purposes.
SMS and MMS Chat functionality
View the messages sent by you and the responses that you have received from the recipient in a chat style interface with the ability to respond directly. Chat in real time using SMS and MMS.
Strong access controls
Access the Message Centre App through either a username and password with MFA enforced or via Single-Sign-On (SSO) integrated to your corporate identity provider. Role based access controls are provided to limit access to features and data to only who needs it.
Self-service administration
Administer your Sender-ID’s (AlphaTags and Virtual Numbers) , automation rules and opt-out rules, lists of unsubscribes, and so directly yourself; with access to this functionality controlled by our strong role based access controls.
Our industry expertise and solutions
Fujifilm DMS can help any industry where there is a need to communicate frequently with your customers via a variety of channels, physical or digital. This includes the sending or receiving information from those customers, or engaging with customers online, we’re here to help.